Return Policy |

Return Policy |

Step 1: Submit your Return
Contact us with the contact form, leave a message and tell us what the reason is for returning the product. 

After you receive your permission to return your order, go to step 2.

  • We can not accept items that have been worn or used or are incomplete. Also we can not accept personalized jewelry after you give us consent about your order. 


Step 2: Send us your Return
Send your return to the following address:

Studio Me.Mo.
Geldmuntstraat 4
8000 Bruges
Belgium
 

  • Please note that return shipments are at the customer's own cost and responsibility.
  • Studio Me.Mo. will offer a full refund within 14 days from when your order is delivered.
  • Unfortunately, we can not refund any taxes, duties, charges or shipping fees for returns. 
  • If your order arrives after the 14 days have passed, we will offer to refund your returned goods in the form of a Studio Me. Mo. Gift card.

Step 3: Receive a Credit Note
Once we have received your returned goods safe & sound, we will transfer the amount back to the account your order has been paid with within 14 days.

  • We can not accept items that have been worn or used or are incomplete.
  • We can not refund any taxes, duties, charges or shipping fees for returns.
  • Your item (s) must be wrapped in their original packaging, and shipped preferably in the envelope or box they arrived in.
  • Sample Sale items are excluded from returns and / or exchanges.
  • Studio Me.Mo. cannot be held responsible for anything lost or damaged in transit. To secure the arrival of your return, we advise using a postal service with tracking and / or insurance.

Contact
Do you have any further questions on returns and / or exchanges? Feel free to send us an email at studiome.mo@live.be
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